Frequently Asked Questions

Extrait de Parfum is the highest concentration of perfume oil in luxury fragrance, significantly richer than Eau de Parfum (EDP) or Eau de Toilette (EDT). Casa Qordova perfumes are hand-crafted in Canada to provide exceptional all-day longevity (typically 10-14+ hours on skin) with opulent, evolving dry-downs.

Yes. We offer the Casa Qordova Discovery Sample Kit so you can experience our fragrance collection on your skin before committing to a full 50ml bottle. We also offer custom Trio Gift Packs (3x 10ml).

All Casa Qordova fragrances are hand-crafted in Canada. Our perfumes ship across Canada and the United States via certified ground couriers with tracking.

Our collection spans diverse olfactory profiles inspired by Al-Andalus and Moorish traditions: Citrus & Smoky (Azores), Warm Tobacco Gourmand (Fuengirola), Sweet Cherry Tobacco (Baeza), Sweet Rose Oud (Seville), Spicy Pomegranate Floral (Ronda), Fresh Aquatic Iris (Tarifa), Clean Musks (Lisboa), Sweet Vanilla Amber (Sierra), and Regal Woody Ouds (Alcazar, Sintra).

We created an interactive 12-question Scent Quiz that maps your lifestyle, aesthetic vibe, and olfactory preferences directly to your ideal Casa Qordova perfume.

Our hoodies are heavyweight (400-450 GSM) with an oversized, drop-shoulder fit. The length is true to size based on our size chart, so go with your regular size for the intended relaxed look. If you want a slimmer fit through the body, size down one.

The Long Sleeve Polo has a perfect, tailored fit. It is designed to be worn in business casual or office settings where you want to subtly represent the causes without compromising on professionalism.

We ship directly from our warehouse in Winnipeg, Manitoba, Canada.

From our Qordova warehouse, we ship to Canada and the United States. Shipping rates are calculated at checkout based on your location and order weight.

Shipping rates are calculated at checkout based on your destination and order weight.

• Winnipeg local orders: Flat rate of $10 CAD
• Rest of Canada: Calculated at checkout via courier. Orders over $60 CAD get 50% off shipping, and orders over $75 CAD get free shipping.
• United States orders: Flat rate from $25 USD shipping ($30 for 2-3 50ml bottles, $35 for 4+ bottles)

Yes. Orders shipped to the United States are shipped DDU (Delivered Duty Unpaid). Any import taxes, customs duties, and fees levied by the destination country are the responsibility of the customer and are not included in your order total.

All sales are final. If we sent you the wrong size, we will send a free replacement. If your item arrives damaged, contact support@qordova.co and we will work with you. We do not otherwise offer returns or refunds. Please check the size guide carefully before ordering.

Orders are typically processed within 3-7 business days. Once shipped:

• Canada: 5-10 business days
• USA: 7-14 business days

Many of our collections are limited runs. If an item is marked "No Restocks", it will not return once sold out. Follow us on Instagram for drop announcements.

With every purchase across both Apparel and Fragrance, a tree is planted in partnership with Tearfund Canada to support sustainable reforestation, and a nutritious meal is provided to families in need in partnership with Islamic Relief Canada. When you purchase from Qordova, your order directly empowers communities and protects the earth.