Help · Casa Qordova & Qordova
Frequently Asked Questions
Find clear answers regarding Casa Qordova Extrait de Parfum fragrances, sizing, order fulfillment, and shipping across Canada and the United States.
11 questions
Fragrances
5 questionsExtrait de Parfum is the highest concentration of perfume oil in luxury fragrance, significantly richer than Eau de Parfum (EDP) or Eau de Toilette (EDT). Casa Qordova perfumes are hand-crafted in Canada to provide exceptional all-day longevity (typically 10-14+ hours on skin) with opulent, evolving dry-downs.
Yes. Our custom Trio Packs let you choose any three scents in 15ml bottles, so you can test them on your skin before committing to a full 50ml bottle.
All Casa Qordova fragrances are hand-crafted in Canada. Our perfumes ship across Canada and the United States via certified ground couriers with full tracking.
Our collection spans diverse olfactory profiles inspired by Al-Andalus and Moorish traditions: Citrus & Smoky (Azores), Fresh (Fuengirola), Sweet Cherry Tobacco (Baeza), Sweet Oud (Seville), Earthy Floral (Ronda), Powdery Fresh (Tarifa), Sweet Clean (Lisboa), Sweet Vanilla Amber (Sierra), and Regal Woody Ouds (Alcazar, Sintra).
We created an interactive 8-question Scent Quiz at qordova.co/scent-quiz that maps your lifestyle, vibe, and olfactory preferences directly to your ideal Casa Qordova perfume.
Apparel
2 questionsOur hoodies are heavyweight (400-450 GSM) with an oversized, drop-shoulder fit. The length is true to size based on our size chart, so you can go with your regular size for the intended relaxed look. If you want a slimmer fit through the body, size down one.
The Long Sleeve Polo has a tailored fit. It is designed to be worn in business casual or office settings where you want to subtly represent your heritage without compromising on professionalism.
Shipping
3 questionsWe ship directly from our warehouse in Winnipeg, Manitoba, Canada.
From our Qordova warehouse, we ship apparel to Canada and the United States. Fragrances ship within Canada and the United States. Shipping rates are calculated at checkout.
Shipping rates are calculated at checkout. Winnipeg local orders get a flat $7 CAD rate. Within Canada, orders of $125 CAD or more qualify for free shipping. Orders shipping to the United States have a flat shipping fee from $25 USD ($30 for 2-3 50ml bottles, $35 for 4+ bottles).
Returns & Policies
1 questionDue to the limited-run nature of our products and strict hygiene standards for personal fragrance and luxury apparel, all sales are final. If an item arrives damaged or incorrect, please reach out to us at support@qordova.co with photos within 7 days of delivery.
